Extending the multifoci perspective: The role of supervisor justice and moral identity in the relationship between customer justice and customer-directed sabotage. DP Skarlicki, DD van Jaarsveld, R Shao, YH Song, M Wang Journal of Applied Psychology 101 (1), 108-121, 2016 | 149 | 2016 |
Creating facades of conformity in the face of job insecurity: A study of consequences and conditions PF Hewlin, SS Kim, YH Song Journal of Occupational and Organizational Psychology 89 (3), 539-567, 2016 | 88 | 2016 |
Reducing Customer-Directed Deviant Behavior: The Roles of Psychological Detachment and Supervisory Unfairness YH Song, DP Skarlicki, R Shao, J Park Journal of Management 47 (8), 2008-2036, 2021 | 47 | 2021 |
Detecting fake reviews with supervised machine learning algorithms M Lee, YH Song, L Li, KY Lee, SB Yang The Service Industries Journal 42 (13-14), 1101-1121, 2022 | 28 | 2022 |
The Relationship Between Employees' Daily Customer Injustice and Customer-Directed Sabotage: Cross-Level Moderation Effects of Emotional Stability and Attentiveness. YH Song, J Park Frontiers in Psychology 13, 819396, 2022 | 2 | 2022 |
The role of conscientiousness and LMX in the customer mistreatment and employee sabotage linkage YH Song, R Shao, D Skarlicki, J Park Academy of Management Proceedings 2016 (1), 13337, 2016 | 2 | 2016 |
Customers’ Continued Adoption of Mobile Apps and Their Satisfaction with Restaurants: The Case of McDonald’s L Li, YH Song, M Soliman, KY Lee, SB Yang, M Lee Pacific Asia Journal of the Association for Information Systems 16 (1), 1-27, 2024 | 1 | 2024 |
Mobile Curated News Readers’ Intention to Read Full-length Articles: Focusing on Heuristic and Systematic Factors M Puri, KY Lee, H Deval, Q Deng, P Gonzalez, YH Song Pacific Asia Journal of the Association for Information Systems 15 (2), 60-87, 2023 | 1 | 2023 |
Using Augmentation-Based AI Tool at Work: A Daily Investigation of Learning-Based Benefit and Challenge Y Shao, C Huang, Y Song, M Wang, YH Song, R Shao Journal of Management, 01492063241266503, 2024 | | 2024 |
Conceptualizing employees' behavioral pattern changes by experiencing customer mistreatment: Integrating moral self‐regulation and dual process model perspectives YH Song Canadian Journal of Administrative Sciences 41 (2), 267-286, 2024 | | 2024 |
Ethically Questionable Negotiation Strategies in South Asia: A Comparative Study of India and Pakistan Z Ma, K Li, G Guo, J Pathak, YH Song Group Decision and Negotiation 32 (6), 1289-1314, 2023 | | 2023 |
Uncovering Cognitive Costs of Using Artificial Intelligence Tools at Work: A Daily Diary Study Y Shao, C Huang, YH Song, R Shao Academy of Management Proceedings 2022 (1), 10751, 2022 | | 2022 |
An Examination of the Antecedents and Consequences of Customer Mistreatment L He, R Shao, YH Song, J Park Academy of Management Proceedings 2020 (1), 14077, 2020 | | 2020 |
Three Essays on Customer Interpersonal Injustice and Frontline Employees’ Corresponding Attitudinal and Behavioral Outcomes YH Song McGill University (Canada), 2017 | | 2017 |
Getting Older and Closer: The Moderated Relationship of Job Insecurity and Facades of Conformity PF Hewlin, SS Kim, YH Song Academy of Management Proceedings 2013 (1), 13889, 2013 | | 2013 |