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naomi creutzfeldt
naomi creutzfeldt
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Title
Cited by
Cited by
Year
Consumer ADR in Europe
C Hodges
Zeitschrift für Konfliktmanagement 15 (6), 195-197, 2012
1572012
Routledge handbook of socio-legal theory and methods
N Creutzfeldt, M Mason, K McConnachie
Routledge, 2020
522020
Dispute resolution outside of courts: procedural justice and decision acceptance among users of ombuds services in the UK
N Creutzfeldt, B Bradford
Law & Society Review 50 (4), 985-1016, 2016
392016
Ombudsmen and ADR: a comparative study of informal justice in Europe
N Creutzfeldt
Palgrave Macmillan, 2018
292018
Introduction: exploring the comparative in socio-legal studies
N Creutzfeldt, A Kubal, F Pirie
International Journal of Law in Context 12 (4), 377-389, 2016
262016
The social and local dimensions of governance of energy poverty: Adaptive responses to state remoteness
N Creutzfeldt, C Gill, R McPherson, M Cornelis
Journal of Consumer Policy 43, 635-658, 2020
232020
How important is procedural justice for consumer dispute resolution? A case study of an ombudsman model for European consumers
N Creutzfeldt
Journal of Consumer Policy 37 (4), 527-546, 2014
232014
The origins and evolution of consumer dispute resolution systems in Europe
N Creutzfeldt
Resolving Mass Disputes, 223-246, 2013
19*2013
The ‘Ombuds Watchers’ Collective Dissent and Legal Protest Among Users of Public Services Ombuds
C Gill, N Creutzfeldt
Social & legal studies 27 (3), 367-388, 2018
182018
The ‘Ombuds Watchers’ Collective Dissent and Legal Protest Among Users of Public Services Ombuds
C Gill, N Creutzfeldt
Social & legal studies 27 (3), 367-388, 2018
182018
What do we expect from an ombudsman? Narratives of everyday engagement with the informal justice system in Germany and the UK
N Creutzfeldt
International journal of law in context 12 (4), 437-452, 2016
182016
What do we expect from an ombudsman? Narratives of everyday engagement with the informal justice system in Germany and the UK
N Creutzfeldt
International journal of law in context 12 (4), 437-452, 2016
182016
Implementing the EU consumer ADR directive
C Hodges, N Creutzfeldt
The Foundation for Law, Justice and Society, 2013
182013
The “Ombuds Watchers”: Collective Dissent and Legal Protest among Users of Public Services Ombuds’(2018)
C Gill, N Creutzfeldt
Social & Legal Studies 27, 367, 0
15
Procedural justice in alternative dispute resolution: Fairness judgments among users of financial ombudsman services in Germany and the United Kingdom
B Bradford, N Creutzfeldt
Journal of European Consumer and Market Law 7 (5), 2018
142018
Social welfare [law] advice provision during the pandemic in England and Wales: a conceptual framework
N Creutzfeldt, D Sechi
Journal of Social Welfare and Family Law 43 (2), 153-174, 2021
132021
Implementation of the consumer ADR directive
N Creutzfeldt
J. Eur. Consumer & Mkt. L. 5, 169, 2016
132016
Alternative dispute resolution for consumers
N Creutzfeldt
Sellier, 2014
122014
Trusting the middle-man: Impact and legitimacy of ombudsmen in Europe
N Creutzfeldt
Westminster Law School, University of Westminster, 2016
112016
A voice for change? Trust relationships between ombudsmen, individuals and public service providers
N Creutzfeldt
Journal of Social Welfare and Family Law 38 (4), 460-479, 2016
102016
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