Albert Caruana
Albert Caruana
Professor of Marketing, University of Malta
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Cited by
Cited by
Service loyalty: The effects of service quality and the mediating role of customer satisfaction
A Caruana
European journal of marketing, 2002
Service quality and satisfaction–the moderating role of value
A Caruana, AH Money, PR Berthon
European Journal of marketing, 2000
The effect of internal marketing on organisational commitment among retail bank managers
A Caruana, P Calleya
International Journal of bank marketing, 1998
Market orientation and business performance: some European evidence
L Pitt, A Caruana, PR Berthon
International marketing review, 1996
Corporate reputation: concept and measurement
A Caruana
Journal of product & brand management, 1997
How corporate reputation, quality, and value influence online loyalty
A Caruana, MT Ewing
Journal of Business Research 63 (9-10), 1103-1110, 2010
Children’s perception of their influence over purchases: the role of parental communication patterns
A Caruana, R Vassallo
Journal of consumer marketing, 2003
The effect of centralization and formalization on entrepreneurship in export firms
A Caruana, MH Morris, AJ Vella
Journal of small business management 36 (1), 16, 1998
Assessment of the three-column format SERVQUAL: An experimental approach
A Caruana, MT Ewing, B Ramaseshan
Journal of business research 49 (1), 57-65, 2000
The impact of switching costs on customer loyalty: A study among corporate customers of mobile telephony
A Caruana
Journal of Targeting, Measurement and Analysis for marketing 12 (3), 256-268, 2003
Do universities that are more market orientated perform better?
A Caruana, B Ramaseshan, MT Ewing
International journal of public sector management, 1998
An internal marketing approach to public sector management: the marketing and human resources interface
MT Ewing, A Caruana
International Journal of Public Sector Management, 1999
INTQUAL‐an internal measure of service quality and the link between service quality and business performance
A Caruana, L Pitt
European Journal of marketing, 1997
The effects of dogmatism and social class variables on consumer ethnocentrism in Malta
A Caruana
Marketing Intelligence & Planning, 1996
Measuring corporate reputation: A case example
A Caruana, S Chircop
Corporate reputation review 3 (1), 43-57, 2000
Effects of some environmental challenges and centralization on the entrepreneurial orientation and performance of public sector entities
A Caruana, MT Ewing, Ramaseshan
Service Industries Journal 22 (2), 43-58, 2002
Facets of Corporate Identity, Communication and Reputation
A Caruana
Routledge, 2008
Facets of corporate identity, communication, and reputation
TC Melewar
Routledge, 2008
Excellence-market orientation link: Some consequences for service firms
A Caruana, L Pitt, P Berthon
Journal of Business Research 44 (1), 5-15, 1999
The effect of internal marketing on organizational commitment in Iranian banks
A Farzad, N Nahavandi, A Caruana
Science Publications, 2008
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