| AI-based self-service technology in public service delivery: User experience and influencing factors T Chen, W Guo, X Gao, Z Liang Government Information Quarterly 38 (4), 101520, 2021 | 140 | 2021 |
| Responsive E-government in China: A way of gaining public support T Chen, Z Liang, H Yi, S Chen Government Information Quarterly 40 (3), 101809, 2023 | 15 | 2023 |
| Attracting more meaningful interactions: The impact of question and product types on comments on social media advertisings Y Li, Y Chang, Z Liang Journal of Business Research 150, 89-101, 2022 | 11 | 2022 |
| The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters Y Li, Z Liang, Y Wang, Y Chang International Journal of Hospitality Management 115, 103603, 2023 | 2 | 2023 |
| 用户对人工智能产品的算法厌恶研究述评及展望 李游， 梁哲浩， 常亚平 管理学报 19 (11), 1725, 2022 | 2 | 2022 |
| Changing environment, rising new media: Retesting the exposure-acceptance model in China Z Liang, Y Li Cogent Social Sciences 9 (1), 2175432, 2023 | | 2023 |
| 人工智能+公共服务中的决策困境——基于民众的感知视角 梁哲浩， 陈涛 社会政策研究 2023 (01), 118-136, 2023 | | 2023 |
| 城乡社区治理中的居民在线参与行为研究——基于公民自愿主义和社区情感承诺的视角 陈涛,刘伊琳,梁哲浩陈思 中国行政管理 2021 (12), 96-102, 2022 | | 2022 |
| 从网络围观到满意度: 政府在线回应的 “溢出” 效应 陈涛， 梁哲浩 求索, 2022 | | 2022 |
Xian GaoCal State LAVerified email at calstatela.edu
