| Rethinking quality of experience for metaverse services: A consumer-based economics perspective H Du, B Ma, D Niyato, J Kang, Z Xiong, Z Yang IEEE Network, 2023 | 54 | 2023 |
| Parcel self-collection for urban last-mile deliveries: A review and research agenda with a dual operations-consumer perspective B Ma, YD Wong, CC Teo Transportation Research Interdisciplinary Perspectives 16, 100719, 2022 | 11 | 2022 |
| Consumers’ preference for urban last-mile delivery: effects of value perception and long-term COVID-initiated contextual shifts B Ma, CC Teo, YD Wong International Journal of Logistics Research and Applications, 1-22, 2022 | 5 | 2022 |
| Enhance understandings of Online Food Delivery's service quality with online reviews B Ma, YD Wong, CC Teo, Z Wang Journal of Retailing and Consumer Services 76, 103588, 2024 | 4 | 2024 |
| Unveiling consumers’ nonlinear evaluation of service performances in online food delivery: a quantitative Kano analysis B Ma, J Limierta, CC Teo, YD Wong British Food Journal 126 (2), 834-863, 2024 | 2 | 2024 |
| How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products? B Ma, SWB Adam, CC Teo, YD Wong Journal of Retailing and Consumer Services 79, 103798, 2024 | | 2024 |
Chee Chong TEONanyang Technological UniversityVerified email at ntu.edu.sg
