Vera Blazevic
Vera Blazevic
Associate Professor of Marketing, Radboud University
在 fm.ru.nl 的電子郵件地址已通過驗證
標題
引用次數
引用次數
年份
Managing innovation through customer coproduced knowledge in electronic services: An exploratory study
V Blazevic, A Lievens
Journal of the Academy of Marketing Science 36 (1), 138-151, 2008
3722008
The value of customer cocreated knowledge during the innovation process
D Mahr, A Lievens, V Blazevic
Journal of Product Innovation Management 31 (3), 599-615, 2014
3462014
Communal service delivery: How customers benefit from participation in firm-hosted virtual P3 communities
UM Dholakia, V Blazevic, C Wiertz, R Algesheimer
Journal of service research 12 (2), 208-226, 2009
3232009
Generating sales while providing service: A study of customer service representatives' ambidextrous behavior
C Jasmand, V Blazevic, K De Ruyter
Journal of Marketing 76 (1), 20-37, 2012
3022012
Generating sales while providing service: A study of customer service representatives' ambidextrous behavior
C Jasmand, V Blazevic, K De Ruyter
Journal of Marketing 76 (1), 20-37, 2012
3022012
Learning during the new financial service innovation process: antecedents and performance effects
V Blazevic, A Lievens
Journal of business research 57 (4), 374-391, 2004
2872004
Beyond traditional word‐of‐mouth: An expanded model of customer‐driven influence
V Blazevic, W Hammedi, I Garnefeld, RT Rust, T Keiningham, ...
Journal of Service Management, 2013
2412013
Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture
C Reypens, A Lievens, V Blazevic
Industrial Marketing Management 56, 40-50, 2016
1762016
Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange
JH Schumann, F Wangenheim, A Stringfellow, Z Yang, V Blazevic, ...
Journal of International Marketing 18 (3), 62-80, 2010
1302010
Drivers of trust in relational service exchange: understanding the importance of cross-cultural differences
JH Schumann, F Wangenheim, A Stringfellow, Z Yang, S Praxmarer, ...
Journal of Service Research 13 (4), 453-468, 2010
1292010
Antecedents of project learning and time‐to‐market during new mobile service development
V Blazevic, A Lievens, E Klein
International Journal of Service Industry Management, 2003
912003
GOSIP in cyberspace: Conceptualization and scale development for general online social interaction propensity
V Blazevic, C Wiertz, J Cotte, K de Ruyter, DI Keeling
Journal of Interactive Marketing 28 (2), 87-100, 2014
862014
Dark side or bright light: Destructive and constructive deviant content in consumer ideation contests
A Gatzweiler, V Blazevic, FT Piller
Journal of Product Innovation Management 34 (6), 772-789, 2017
542017
Logistics innovation development: a micro-level perspective
A da Mota Pedrosa, V Blazevic, C Jasmand
International Journal of Physical Distribution & Logistics Management, 2015
482015
Hybrid Orchestration in Multi-stakeholder Innovation Networks: Practices of mobilizing multiple, diverse stakeholders across organizational boundaries
C Reypens, A Lievens, V Blazevic
Organization Studies 42 (1), 61-83, 2021
312021
Customer demotion in hierarchical loyalty programmes
G van Berlo, J Bloemer, V Blazevic
The Service Industries Journal 34 (11), 922-937, 2014
182014
Beyond the Relational View: Network Resources and Leadership in Multi-Stakeholder Collaborations
C Reypens, V Blazevic, A Lievens
Academy of Management Proceedings 2016 (1), 12023, 2016
32016
Working the net: creating momentum for sustainability through a common narrative
V Blazevic, K Lauche
Academy of Management Proceedings 2019 (1), 11036, 2019
22019
Integrating CSR in Innovation Value Networks
KL Janssen, V Blazevic, K Lauche
Innovation Management and Corporate Social Responsibility, 75-97, 2018
22018
When users take control: managing the dark side of customer co-creation
A Gatzweiler, V Blazevic, F Piller
22013
系統目前無法執行作業,請稍後再試。
文章 1–20