| Enhancing next‐generation sequencing‐guided cancer care through cognitive computing NM Patel, VV Michelini, JM Snell, S Balu, AP Hoyle, JS Parker, ... The oncologist 23 (2), 179-185, 2018 | 108 | 2018 |
| Communications involving devices having different communication modes C Agapi, VV Michelini, WJ Sadowski US Patent 7,792,253, 2010 | 69 | 2010 |
| Exercise-integrated workstation AE Martinez, VV Michelini US Patent 8,965,541, 2015 | 54 | 2015 |
| Method, system and program product for reporting a call level view of a customer interaction with a contact center RE Coon, JM Donnelly, MS Matthews, VV Michelini US Patent 7,818,195, 2010 | 47 | 2010 |
| Comparing sequencing assays and human-machine analyses in actionable genomics for glioblastoma KO Wrzeszczynski, MO Frank, T Koyama, K Rhrissorrakrai, N Robine, ... Neurology: Genetics 3 (4), e164, 2017 | 44 | 2017 |
| Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system VV Michelini, MD Polkosky US Patent 8,073,699, 2011 | 44 | 2011 |
| Automated local weather reports for display on cellular phones C Agapi, V Michelini, W Sadowski US Patent App. 10/744,254, 2005 | 40 | 2005 |
| Method for processing initially recognized speech in a speech recognition session KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya US Patent 7,072,837, 2006 | 36 | 2006 |
| Disambiguation method and system for a voice activated directory assistance system BL Davis, R Ghasemi, SM Hill, T Kong, J r Lauria, VV Michelini US Patent 7,013,280, 2006 | 36 | 2006 |
| Identification of targetable BRAF ΔN486_P490 variant by whole-genome sequencing leading to dabrafenib-induced remission of a BRAF-mutant pancreatic adenocarcinoma KO Wrzeszczynski, S Rahman, MO Frank, K Arora, M Shah, H Geiger, ... Molecular Case Studies 5 (6), a004424, 2019 | 27 | 2019 |
| Directory assistance system BL Davis, R Ghasemi, T Kong, JR Lauria, VV Michelini US Patent 6,731,737, 2004 | 27 | 2004 |
| Adjusting music length to expected waiting time while caller is on hold C Agapi, TE Creamer, JR Lewis, VV Michelini, WJ Sadowski, CJ Strohofer US Patent 7,450,711, 2008 | 26 | 2008 |
| IVR customer address acquisition method VL Colson, BL Davis, BD Mandalia, VV Michelini US Patent 7,046,777, 2006 | 25 | 2006 |
| Method, system and program product for hosting an on-demand customer interaction center utility infrastructure RE Coon, JM Donnelly, MS Matthews, VV Michelini US Patent App. 11/482,254, 2008 | 24 | 2008 |
| Method and arrangement of user-modified variables in a presentation list C Agapi, F Gomez, J Lewis, V Michelini US Patent App. 10/664,293, 2005 | 22 | 2005 |
| Billing formatter for telephone systems utilizing intelligent peripherals in advanced intelligent network P Jaiswal, S Gandhi, VV Michelini US Patent 6,002,754, 1999 | 21 | 1999 |
| Automatic selection of a disambiguation data field for a speech interface KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya US Patent 7,769,592, 2010 | 20 | 2010 |
| Evaluating clinical genome sequence analysis by Watson for genomics K Itahashi, S Kondo, T Kubo, Y Fujiwara, M Kato, H Ichikawa, T Koyama, ... Frontiers in Medicine 5, 305, 2018 | 19 | 2018 |
| Method and arrangement for managing grammar options in a graphical callflow builder C Agapi, F Gomez, J Lewis, V Michelini US Patent App. 10/726,102, 2005 | 19 | 2005 |
| System and methods for conducting an interactive dialog via a speech-based user interface BL Davis, VV Michelini, MD Polkosky US Patent 7,461,000, 2008 | 18 | 2008 |
