| Consumer trust, value, and loyalty in relational exchanges D Sirdeshmukh, J Singh, B Sabol Journal of marketing 66 (1), 15-37, 2002 | 7032 | 2002 |
| Agency and trust mechanisms in consumer satisfaction and loyalty judgments J Singh, D Sirdeshmukh Journal of the Academy of marketing Science 28 (1), 150-167, 2000 | 2920 | 2000 |
| The nature and experience of entrepreneurial passion MS Cardon, J Wincent, J Singh, M Drnovsek Academy of management Review 34 (3), 511-532, 2009 | 2715 | 2009 |
| The nature and experience of entrepreneurial passion J SINGH, M DRNOVSEK Academy of, 2009 | 2715* | 2009 |
| Consumer complaint intentions and behavior: definitional and taxonomical issues J Singh Journal of marketing 52 (1), 93-107, 1988 | 2028 | 1988 |
| Behavioral and psychological consequences of boundary spanning burnout for customer service representatives J Singh, JR Goolsby, GK Rhoads Journal of Marketing Research 31 (4), 558-569, 1994 | 1244 | 1994 |
| Performance productivity and quality of frontline employees in service organizations J Singh Journal of marketing 64 (2), 15-34, 2000 | 1224 | 2000 |
| Curvilinear effects of consumer loyalty determinants in relational exchanges C Agustin, J Singh Journal of marketing research 42 (1), 96-108, 2005 | 1191 | 2005 |
| Curvilinear effects of consumer loyalty determinants in relational exchanges J Singh Journal of marketing research 42 (1), 96-108, 2005 | 1191 | 2005 |
| Innovations in retail business models A Sorescu, RT Frambach, J Singh, A Rangaswamy, C Bridges Journal of Retailing 87, S3-S16, 2011 | 1091 | 2011 |
| A typology of consumer dissatisfaction response styles J Singh Journal of retailing 66 (1), 57, 1990 | 917 | 1990 |
| Voice, exit, and negative word-of-mouth behaviors: An investigation across three service categories J Singh Journal of the academy of Marketing Science 18, 1-15, 1990 | 905 | 1990 |
| Measurement issues in cross-national research J Singh Journal of international business studies 26, 597-619, 1995 | 785 | 1995 |
| Striking a balance in boundary-spanning positions: An investigation of some unconventional influences of role stressors and job characteristics on job outcomes of salespeople J Singh Journal of marketing 62 (3), 69-86, 1998 | 761 | 1998 |
| Do organizational practices matter in role stress processes? A study of direct and moderating effects for marketing-oriented boundary spanners J Singh, W Verbeke, GK Rhoads Journal of marketing 60 (3), 69-86, 1996 | 739 | 1996 |
| Antecedents and consequences of burnout in accounting: Beyond the role stress model TJ Fogarty, J Singh, GK Rhoads, RK Moore Behavioral Research in Accounting 12, 31-68, 2000 | 730 | 2000 |
| When consumers complain: A path analysis of the key antecedents of consumer complaint response estimates J Singh, RE Wilkes Journal of the Academy of Marketing science 24, 350-365, 1996 | 724 | 1996 |
| Boundary role ambiguity: Facets, determinants, and impacts J Singh Journal of Marketing 57 (2), 11-31, 1993 | 582 | 1993 |
| Boundary role ambiguity in marketing-oriented positions: A multidimensional, multifaceted operationalization J Singh, GK Rhoads Journal of Marketing Research 28 (3), 328-338, 1991 | 582 | 1991 |
| Understanding the structure of consumers’ satisfaction evaluations of service delivery J Singh Journal of the Academy of Marketing Science 19 (3), 223-244, 1991 | 489 | 1991 |
Deepak SirdeshmukhSensal Health, Chapel HillVerified email at sensalhealth.com
