| Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector S Ahmed, KM Tarique, I Arif International journal of health care quality assurance 30 (5), 477-488, 2017 | 211 | 2017 |
| Key Success Factors of Online Food Ordering Services: An Empirical Study Z Kedah, Y Ismail, AKMA Haque, S Ahmed Malaysia Management Review 50 (2), 19-36, 2015 | 179* | 2015 |
| The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury, T Sufi, MG Mostofa The TQM Journal 35 (2), 519-539, 2023 | 176 | 2023 |
| The effects of marketing mix on consumer satisfaction: a literature review from Islamic perspectives S Ahmed, MH Rahman Turkish Journal of Islamic Economics 2 (1), 17-30, 2015 | 169 | 2015 |
| Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare S Ahmed Reviews on environmental health 34 (4), 427-434, 2019 | 164 | 2019 |
| Effects of Lean Six Sigma application in healthcare services: a literature review S Ahmed, NHA Manaf, R Islam Reviews on environmental health 28 (4), 189-194, 2013 | 153 | 2013 |
| Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector R Islam, S Ahmed, M Rahman, A Al Asheq The TQM Journal 33 (6), 1163-1182, 2021 | 147 | 2021 |
| The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality S Ahmed, M Mohiuddin, M Rahman, KM Tarique, M Azim Journal of Islamic Marketing 13 (9), 1829-1842, 2022 | 123 | 2022 |
| Entrepreneurial intention among Nigerian university students. AD Muhammad, S Aliyu, S Ahmed American Journal of Business Education 8 (4), 239-248, 2015 | 119 | 2015 |
| Measuring service quality of a higher educational institute towards student satisfaction S Ahmed, MM Masud American journal of educational research 2 (7), 447-455, 2014 | 86 | 2014 |
| Measuring Lean Six Sigma and quality performance for healthcare organizations S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 10 (3), 267-278, 2018 | 72 | 2018 |
| Effect of Lean Six Sigma on quality performance in Malaysian hospitals S Ahmed, NH Abd Manaf, R Islam International journal of health care quality assurance 31 (8), 973-987, 2018 | 70 | 2018 |
| Measuring quality performance between public and private hospitals in Malaysia S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 9 (2), 218-228, 2017 | 59 | 2017 |
| The role of open innovation and a normalizing mechanism of social capital in the tourism industry S Annamalah, P Paraman, S Ahmed, R Dass, I Sentosa, TR Pertheban, ... Journal of Open Innovation: Technology, Market, and Complexity 9 (2), 100056, 2023 | 48 | 2023 |
| Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia R Islam, S Ahmed, DA Razak International Journal of Quality and Service Sciences 7 (4), 424-441, 2015 | 42 | 2015 |
| Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money S Ahmed, MM Choudhury, E Ahmed, UY Chowdhury, A Al Asheq The TQM Journal 33 (6), 1411-1425., 2021 | 40 | 2021 |
| Prioritisation of service quality dimensions for healthcare sector R Islam, S Ahmed, KM Tarique International Journal of Medical Engineering and Informatics 8 (2), 108-123, 2016 | 39 | 2016 |
| Critical factors of service quality in a graduate school of Malaysia N Hazilah Abd Manaf, K Ahmad, S Ahmed International Journal of Quality and Service Sciences 5 (4), 415-431, 2013 | 35 | 2013 |
| Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals S Ahmed, NHA Manaf, R Islam International Journal of Healthcare Management 14 (1), 236-244, 2021 | 33 | 2021 |
| Employee perceptions on reward/recognition and motivating factors: A comparison between Malaysia and UAE A Ismail, S Ahmed American Journal of Economics 5 (2), 200-207, 2015 | 33 | 2015 |
Rafikul IslamInternational Islamic University MalaysiaVerified email at iium.edu.my
