Bayesian networks and structural equation modelling to develop service quality models: Metro of Seville case study F Díez-Mesa, R de Oņa, J de Oņa Transportation Research Part A: Policy and Practice 118, 1-13, 2018 | 62 | 2018 |
Cluster Analysis for Diminishing Heterogeneous Opinions of Service Quality Public Transport Passengers R de Oņa, G López, F Diez-Mesa, J de Oņa Procedia-Social and Behavioral Sciences 162, 459-466, 2014 | 51 | 2014 |
Finding service quality improvement opportunities across different typologies of public transit customers JL Machado, R de Oņa, F Diez-Mesa, J de Oņa Transportmetrica A: Transport Science 14 (9), 761-783, 2018 | 49 | 2018 |
A composite index for evaluating transit service quality across different user profiles J De Ona, R De Oņa, F Diez-Mesa, L Eboli, G Mazzulla Journal of Public Transportation 19 (2), 128-153, 2016 | 42 | 2016 |
The effect of service attributes’ hierarchy on passengers’ segmentation. A light rail transit service case study F Diez-Mesa, R de Oņa, J de Oņa Transportation Research Procedia 18, 234-241, 2016 | 20 | 2016 |
A composite index for evaluating transit service quality across different user profiles JJD Oņa López, R Oņa López, F Diez-Mesa, L Eboli, G Mazzulla University of South Florida, 2016 | | 2016 |