Creating dynamic capabilities to increase customer value SM Landroguez, CB Castro, G Cepeda‐Carrión Management Decision, 2011 | 229 | 2011 |
Critical processes of knowledge management: An approach toward the creation of customer value I Cepeda-Carrion, S Martelo-Landroguez, AL Leal-Rodríguez, ... European Research on Management and Business Economics 23 (1), 1-7, 2017 | 189 | 2017 |
Developing an integrated vision of customer value S Martelo-Landroguez, C Barroso-Castro, G Cepeda Journal of Services Marketing 27 (3), 234-244, 2013 | 179 | 2013 |
The use of organizational capabilities to increase customer value S Martelo, C Barroso, G Cepeda Journal of Business Research 66 (10), 2042-2050, 2013 | 136 | 2013 |
Linking knowledge corridors to customer value through knowledge processes S Martelo-Landroguez, JG Cegarra-Navarro Journal of Knowledge Management, 2014 | 127 | 2014 |
The effect of organizational memory on organizational agility JG Cegarra-Navarro, S Martelo-Landroguez Journal of Intellectual Capital, 2020 | 119 | 2020 |
How knowledge management processes can create and capture value for firms? S Martelo-Landroguez, G Cepeda-Carrión Knowledge Management Research & Practice 14 (4), 423-433, 2016 | 113 | 2016 |
An explanatory and predictive PLS-SEM approach to the relationship between organizational culture, organizational performance and customer loyalty J García-Fernández, S Martelo-Landroguez, L Vélez-Colon, ... Journal of Hospitality and Tourism Technology, 2018 | 79 | 2018 |
Links between entrepreneurial culture, innovation, and performance: The moderating role of family firms AL Leal-Rodríguez, G Albort-Morant, S Martelo-Landroguez International Entrepreneurship and Management Journal 13 (3), 819-835, 2017 | 79 | 2017 |
Absorptive capacity and value in the banking industry: A multiple mediation model I Cepeda-Carrion, AG Leal-Millán, S Martelo-Landroguez, ... Journal of Business Research 69 (5), 1644-1650, 2016 | 63 | 2016 |
Creando capacidades que aumenten el valor para el cliente ML Silvia, BC Carmen, CC Gabriel Investigaciones Europeas de Dirección y Economía de la Empresa 17 (2), 69-87, 2011 | 52 | 2011 |
Uncontrolled counter-knowledge: its effects on knowledge management corridors S Martelo-Landroguez, JG Cegarra Navarro, G Cepeda-Carrión Knowledge Management Research & Practice 17 (2), 203-212, 2019 | 40 | 2019 |
Knowledge management issues in the EFQM excellence model framework F Criado-García, A Calvo-Mora, S Martelo-Landroguez International Journal of Quality & Reliability Management, 2019 | 39 | 2019 |
Managing knowledge to create customer service value S Martelo-Landroguez, D Martin-Ruiz Journal of Service Theory and Practice, 2016 | 37 | 2016 |
The effect of absorptive capacity on green customer capital under an organizational unlearning context S Martelo-Landroguez, G Albort-Morant, AL Leal-Rodríguez, ... Sustainability 10 (1), 265, 2018 | 32 | 2018 |
The cycle of customer value: a model integrating customer and firm perspectives S Martelo-Landroguez, C Barroso-Castro, G Cepeda Journal of Business Economics and Management 16 (2), 467-481, 2015 | 19 | 2015 |
Integrating organizational capabilities to increase customer value: A triple interaction effect G Cepeda, S Martelo, C Barroso, J Ortega New Perspectives in Partial Least Squares and Related Methods, 283-293, 2013 | 13 | 2013 |
Fomentando el desarrollo de competencias en el alumnado mediante el uso del aprendizaje experiencial G Albort-Morant, S Martelo-Landroguez, AL Leal Rodríguez VIII Jornada de Innovación e Investigación Docente (2017)(2017), p 5-13, 2017 | 11 | 2017 |
A Collaboration Climate and Effectiveness of Knowledge Management A Martinez-Martinez, JG Cegarra-Navarro, G Cepeda-Carrión, ... Eurasian Business Perspectives, 135-144, 2020 | 5 | 2020 |
Fostering a relationship learning context as a driver of green innovation performance and green customer capital G Albort-Morant, S Martelo-Landroguez, AL Leal-Rodríguez Sustainability in Innovation and Entrepreneurship, 11-29, 2018 | 5 | 2018 |