| Question order sensitivity of subjective well-being measures: focus on life satisfaction, self-rated health, and subjective life expectancy in survey instruments S Lee, C McClain, N Webster, S Han Quality of life research 25, 2497-2510, 2016 | 55 | 2016 |
| Web scraping for hospitality research: Overview, opportunities, and implications S Han, CK Anderson Cornell Hospitality Quarterly 62 (1), 89-104, 2021 | 48 | 2021 |
| Customer motivation and response bias in online reviews S Han, CK Anderson Cornell Hospitality Quarterly 61 (2), 142-153, 2020 | 47 | 2020 |
| Hotel performance impact of socially engaging with consumers CK Anderson, S Han Cornell Hospitality Report, 2016 | 39 | 2016 |
| The billboard effect: Still alive and well CK Anderson, S Han Cornell Hospitality Report, 2017 | 19 | 2017 |
| The dynamic customer engagement behaviors in the customer satisfaction survey S Han, CK Anderson Decision Support Systems 154, 113708, 2022 | 17 | 2022 |
| The effect of private customer-manager social engagement upon online booking behavior S Han, CK Anderson Cornell Hospitality Quarterly 63 (2), 141-151, 2022 | 6 | 2022 |
| Estimating the Effect of Social Influence on Subsequent Reviews S Han, CK Anderson Advances in Service Science: Proceedings of the 2018 INFORMS International …, 2019 | 2 | 2019 |
| Living Without OTAs—Goodbye Columbus: Putting the Jenie Back in the Bottle CK Anderson, S Han Cornell Hospitality Quarterly 59 (1), 67-69, 2018 | 2 | 2018 |
| Living without OTAs–A Summary of the Performance Impacts Resulting from the OTA Delisting of Columbus, Georgia CK Anderson, S Han Cornell Hospitality Report, 2018 | 2 | 2018 |
| Reducing the Bias in Online Reviews Using Propensity Score Adjustment S Han, D Mikhailova Cornell Hospitality Quarterly, 19389655231223364, 2024 | 1 | 2024 |
| Effects of workplace relationships among organizational members on organizational identification and affective commitment: nuanced differences resulting from supervisor vs … K Chung, JS Park, S Han Current Psychology, 1-19, 2023 | 1 | 2023 |
| Do managerial communications improve customer satisfaction and eWOM? The moderating effect of response authenticity S Han, CK Anderson, K Chung Humanities and Social Sciences Communications 10 (1), 1-12, 2023 | 1 | 2023 |
| The Moral Dilemma in Fashion: Using the Prisoner’s Dilemma Game on Animals and the Environment YH Choi, S Han Fashion Theory 27 (3), 443-472, 2023 | 1 | 2023 |
| Indexing hotel brand reputation CK Anderson, S Han Cornell Hospitality Report, 2018 | 1 | 2018 |
| Customer Engagement: The Key to Long-term Loyalty and Impact C Anderson, S Han Cornell Hospitality Research Brief 21 (1), 2021 | | 2021 |
| The Dynamic Impact of Post-service Managerial Interaction on Satisfaction, eWOM, and Loyalty S Han | | 2019 |
