The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour CB Castro, EM Armario, DM Ruiz Tourism management 28 (1), 175-187, 2007 | 940 | 2007 |
The influence of employee organizational citizenship behavior on customer loyalty C Barroso Castro, E Martín Armario, D Martín Ruiz International journal of Service industry management 15 (1), 27-53, 2004 | 669 | 2004 |
Service value revisited: Specifying a higher-order, formative measure DM Ruiz, DD Gremler, JH Washburn, GC Carrión Journal of Business Research 61 (12), 1278-1291, 2008 | 565 | 2008 |
Market orientation and internationalization in small and medium‐sized enterprises JM Armario, DM Ruiz, EM Armario Journal of Small Business Management 46 (4), 485-511, 2008 | 514 | 2008 |
Gaining residents' support for tourism and planning MA Oviedo‐Garcia, M Castellanos‐Verdugo, D Martin‐Ruiz International journal of tourism research 10 (2), 95-109, 2008 | 329 | 2008 |
A review of case studies publishing in Management Decision 2003‐2004: Guides and criteria for achieving quality in qualitative research G Cepeda, D Martin Management Decision 43 (6), 851-876, 2005 | 318 | 2005 |
La satisfacción de clientes y su relación con la percepción de calidad en Centro de Fitness: utilización de la escala CALIDFIT JG Fernández, GC Carrión, DM Ruíz Revista de psicología del deporte 21 (2), 309-319, 2012 | 226 | 2012 |
El valor percibido de un servicio D Martín Ruiz, C Barroso Castro, E Martín Armario ESIC, 2004 | 140 | 2004 |
A visitors' evaluation index for a visit to an archaeological site D Martín-Ruiz, M Castellanos-Verdugo, M de los Ángeles Oviedo-García Tourism Management 31 (5), 590-596, 2010 | 124 | 2010 |
Creating customer value through service experiences: an empirical study in the hotel industry D Martín-Ruiz, C Barroso-Castro, IM Rosa-Díaz Tourism and Hospitality Management 18 (1), 37-53, 2012 | 103 | 2012 |
The nature and consequences of price unfairness in services: A comparison to tangible goods D Martín‐Ruiz, FJ Rondán‐Cataluña International Journal of Service Industry Management 19 (3), 325-352, 2008 | 96 | 2008 |
Reframing customer value in a service-based paradigm: An evaluation of a formative measure in a multi-industry, cross-cultural context DM Ruiz, DD Gremler, JH Washburn, GC Carrión Handbook of partial least squares: Concepts, methods and applications, 535-566, 2009 | 80 | 2009 |
Does the firm's market orientation behaviour influence innovation's success? M Vega‐Vázquez, FJ Cossío‐Silva, D Martín‐Ruíz Management Decision 50 (8), 1445-1464, 2012 | 55 | 2012 |
Explaining market heterogeneity in terms of value perceptions DM Ruiz, CB Castro, EM Armario The Service Industries Journal 27 (8), 1087-1110, 2007 | 54 | 2007 |
Moderating effects in consumers' perceptions of price unfairness FJ Rondan‐Cataluña, D Martin‐Ruiz Journal of Consumer Behaviour 10 (5), 245-254, 2011 | 41 | 2011 |
Managing knowledge to create customer service value S Martelo-Landroguez, D Martin-Ruiz Journal of Service Theory and Practice 26 (4), 471-496, 2016 | 37 | 2016 |
Testing the predictive power of PLS through cross-validation in banking N Reguera-Alvarado, A Blanco-Oliver, D Martín-Ruiz Journal of Business Research 69 (10), 4685-4693, 2016 | 36 | 2016 |
El valor percibido como determinante de la fidelidad del cliente D Martín Ruiz El valor percibido como determinante de la fidelidad del cliente, 2001 | 30 | 2001 |
Customers' perceptions about concerts and CDs FJ Rondán‐Cataluña, D Martín‐Ruiz Management Decision 48 (9), 1410-1421, 2010 | 21 | 2010 |
Causes and consequences of academics’ emotions in private higher education institutions: Implications for policy and practice through the lens of Affective Events Theory M Ghasemy, M Sirat, IM Rosa-Díaz, D Martín-Ruiz Educational Research for Policy and Practice 20 (3), 367-393, 2021 | 20 | 2021 |