Heloisa Candello, PhD.
Heloisa Candello, PhD.
IBM Research
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Cited by
Cited by
Typefaces and the perception of humanness in natural language chatbots
H Candello, C Pinhanez, F Figueiredo
Proceedings of the 2017 chi conference on human factors in computing systems …, 2017
Talking with conversational agents in collaborative action
M Porcheron, JE Fischer, M McGregor, B Brown, E Luger, H Candello, ...
companion of the 2017 ACM conference on computer supported cooperative work …, 2017
Here's what I can do: Chatbots' strategies to convey their features to users
FAM Valério, TG Guimarães, RO Prates, H Candello
Proceedings of the xvi brazilian symposium on human factors in computing …, 2017
The effect of audiences on the user experience with conversational interfaces in physical spaces
H Candello, C Pinhanez, M Pichiliani, P Cavalin, F Figueiredo, ...
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems …, 2019
Bottester: testing conversational systems with simulated users
M Vasconcelos, H Candello, C Pinhanez, T dos Santos
Proceedings of the XVI Brazilian Symposium on Human Factors in Computing …, 2017
Voice-based conversational ux studies and design
S Reeves, M Porcheron, JE Fischer, H Candello, D McMillan, M McGregor, ...
Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing …, 2018
A hybrid architecture for multi-party conversational systems
MG de Bayser, P Cavalin, R Souza, A Braz, H Candello, C Pinhanez, ...
arXiv preprint arXiv:1705.01214, 2017
Decolonizing learning spaces for sociotechnical research and design
M Wong-Villacres, A Alvarado Garcia, JF Maestre, P Reynolds-Cuéllar, ...
Conference Companion Publication of the 2020 on Computer Supported …, 2020
Cognitive computing: Where big data is driving us
AP Appel, H Candello, FL Gandour
Handbook of Big Data Technologies, 807-850, 2017
Design thinking in software requirements: What techniques to use? A Proposal for a Recommendation Tool
R Parizi, MM da Silva, I Couto, K Trindade, MP Prestes, ...
Proceedings of the XXIII Ibero-American Conference on Software Engineering …, 2020
Having an Animated Coffee with a Group of Chatbots from the 19th Century
H Candello, C Pinhanez, MC Pichiliani, MA Guerra, M Gatti de Bayser
Extended abstracts of the 2018 CHI conference on human factors in computing …, 2018
Dynamic cognitive user interface
AP Appel, HCSP Candello, VF De Santana
US Patent 11,025,741, 2021
Chatbots Explain Themselves: Designers' Strategies for Conveying Chatbot Features to Users
FAM Valério, TG Guimarães, RO Prates, H Candello
Journal on Interactive Systems 9 (3), 2018
Designing conversational interfaces
H Candello, C Pinhanez
Simpósio Brasileiro sobre Fatores Humanos em Sistemas Computacionais-IHC, 2016
Jaisie Sin, María Inés Torres, Martin Porcheron, Chelsea M. Myers
H Candello, C Munteanu, L Clark
Benjamin Cowan, Joel Fischer, Stephan Schlögl, Christine Murad, and Stuart …, 2020
Teaching robots to act and converse in physical spaces: participatory design fictions with museum guides
H Candello, M Pichiliani, M Wessel, C Pinhanez, M Muller
Proceedings of the Halfway to the Future Symposium 2019, 1-4, 2019
System, method and computer program product for assessing the capabilities of a conversation agent via black box testing
A Braz, HCDSP Candello, CS Pinhanez, MA Vasconcelos
US Patent 10,102,846, 2018
Different but equal: Comparing user collaboration with digital personal assistants vs. teams of expert agents
CS Pinhanez, H Candello, MC Pichiliani, M Vasconcelos, M Guerra, ...
arXiv preprint arXiv:1808.08157, 2018
Recovering from dialogue failures using multiple agents in wealth management advice
H Candello, C Pinhanez
Studies in conversational UX design, 139-157, 2018
System and Method for Credit Score Based on Informal Financial Transactions Information
SCS Bianchi, HCDSP Candello, DR Millen, CS Pinhanez
US Patent App. 14/863,470, 2017
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