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Citations per year
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Cited by
All
Since 2019
Citations
30
29
h-index
2
2
i10-index
1
1
0
14
7
2018
2019
2020
2021
2022
2023
2024
1
2
1
4
5
13
4
Co-authors
Ching-Hung Lee (李清宏)
Xi'an Jiaotong University
Verified email at xjtu.edu.cn
Yu-Chi Lee
National Taipei University of Technology
Verified email at ntut.edu.tw
Chun-Hsien Chen
Professor, School of Mechanical and Aerospace Engineering, Nanyang Technological
Verified email at ntu.edu.sg
Fan Li
The Hong Kong Polytechnic University
Verified email at polyu.edu.hk
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QIYE LI(李其烨)
alibaba group
Verified email at antgroup.com
service design,human-computer interaction
Articles
Cited by
Co-authors
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Cited by
Cited by
Year
Service design for intelligent exhibition guidance service based on dynamic customer experience
CH Lee, Q Li, YC Lee, CW Shih
Industrial Management & Data Systems 121 (6), 1237-1267
, 2021
24
2021
Dynamic enhancement for customer experience by incorporating customer experience journey map and service assembly concept
QY Li, CH Lee, CH Chen, YC Lee, F Li
Transdisciplinary Engineering: A Paradigm Shift, 860-867
, 2017
6
2017
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